Legal Documents

Ashabet Privacy Policy — Our Commitment to Protecting Your Data

Ashabet takes the privacy of your personal information very seriously. This policy explains what data we collect, how we use it, and what rights you have.

Last Updated: January 2026
Estimated read time: 8 minutes
Written in Bengali

What Ashabet Does to Protect Your Privacy

We believe your data belongs to you alone — here's how we make sure of it

Encrypted Data Storage

All your personal data is protected with SSL encryption, active both in storage and in transit, ensuring no third party can gain access.

Your Data Is Never Sold

Ashabet will never sell your personal information to advertisers or third parties. Your name, mobile number, and email are used solely to provide you with services and manage your account.

Data Minimization Policy

We only collect information that is genuinely necessary to manage your account and improve our services. Requesting unnecessary data goes against our policy.

You're in Control

You can request to view, correct, or delete your data at any time. We guarantee that your request will be processed within 30 business days.

Transparent Cookie Policy

We use cookies to enhance your browsing experience. You can update your cookie settings at any time. All cookies except essential ones are optional.

Following International Standards

Ashabet complies with international data protection standards. Our Privacy Policy is regularly reviewed and updated to ensure the highest level of protection.

Last Updated: January 2026

1. Introduction

Welcome to Ashabet. This Privacy Policy ("Policy") describes in detail how we collect, store, process, and protect the personal information of users on the Ashabet platform (ashabet.ws). By visiting the Ashabet website or using our services, you are considered to have accepted the terms of this Privacy Policy.

We believe your personal data belongs to you. Ashabet's Privacy Policy is built on complete transparency — so you always know where your data goes, how it's used, and what rights you have.

Ashabet's Privacy Policy is aligned with applicable data protection laws in Bangladesh and international best practices. Any changes will be published on this page, and you will be notified directly of any significant updates.

In brief: Ashabet takes your privacy seriously. We only collect what's necessary, never sell your data, and always keep it secure.

2. What Information We Collect

Ashabet collects certain information to operate its services properly. Below is a detailed breakdown of what types of information are collected:

Personal Identification Information

The following information is collected during registration and KYC verification:

  • Full Name (in Bengali & English)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Current Address & District
  • National ID / Passport Number & Scanned Copy

Financial Information

The following information is collected to process transactions:

  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Usage Information

The following information is collected automatically to improve our services:

  • IP Address & Device Identifier
  • Browser Type & Operating System
  • Pages Visited & Session Duration
  • Betting & Gaming Activity Logs
  • Login Time & Location Data
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile / Email Account Communication & Security Yes
National ID KYC Verification & Legal Compliance For Withdrawal
Payment Information Transaction Processing Yes
IP / Device Information Security & Fraud Prevention Automatic

3. How We Collect Information

Ashabet collects your information through several methods. We aim to be fully transparent about each of them:

  • Directly from you: During registration form submission, KYC document upload, payment processing, and support interactions.
  • Automatically: When you use our website, our servers automatically log certain technical information.
  • Cookies & Tracking Technologies: Cookies are used to improve your experience on our website.
  • Third-Party Payment Gateway: Limited information may be received from payment providers for transaction verification purposes.

Ashabet will never ask for your password or full payment details over the phone or by email. If you ever receive such a request, please contact our support team immediately.

4. Use of Information

Ashabet uses collected data solely for the purposes listed below and for no other purpose:

Account Management

  • Completing registration and keeping your account active.
  • Verifying logins and ensuring account security.
  • Sending important messages related to your account.

Service Improvement

  • Analyzing user preferences to improve our services.
  • Identifying and resolving technical issues.
  • Recommending new features and games.

Legal & Security Purposes

  • Preventing fraud and money laundering.
  • Protecting minors from accessing gaming.
  • Meeting legal obligations set by regulatory authorities.
  • Maintaining records for dispute resolution and auditing purposes.

Communications & Promotions

With your consent, we may send you relevant offers, bonuses, and updates. You can opt out of marketing communications at any time.

5. Data Sharing & Disclosure

Ashabet does not sell or rent your personal data. However, information may be shared in the following limited circumstances:

  • Service Provider: Payment processors, KYC verification providers, and IT service providers only receive the information necessary for their specific function. They are not permitted to use this data for any other purpose.
  • Legal Obligations: Information may be disclosed in response to court orders, government investigations, or lawful requests from regulatory authorities.
  • Security Investigation: Data may be shared with relevant authorities in connection with investigations into fraud or criminal activity.
  • Business Restructuring: In the event of a change in ownership of Ashabet, user data may be transferred to the new owner, subject to this Policy.

To be clear: Ashabet never sells or shares your data with advertisers, data brokers, or any third party for commercial purposes.

7. Your Data Rights

As an Ashabet user, you have the following rights over your own data:

  • Right to Access: You may request to view the information we hold about you at any time.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Data Portability: You can request an export of your data in a commonly used format.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights support@ashabet.wsto email us. We will respond to your request within 30 business days.

Certain data must be retained for a specified period due to legal obligations. For example, financial transaction records are legally required to be kept for up to 5 years.

8. Data Security Measures

Ashabet uses industry-standard technology and practices to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of protection for your account.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access to servers.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Staff Training: All Ashabet staff are trained on data protection policies.
  • Restricted Access Policy: Only authorized personnel can access specific data.

Please note that no system on the internet is 100% secure. You also play a role in protecting your account — use a strong password and never share your login credentials with anyone.

9. Data Retention Period

Ashabet does not retain your data indefinitely. A specific retention period is defined for each type of information:

Data Type Retention Period Reason
Account Information While account is active + 5 years Legal Obligations
Financial Transaction Records 5 years Financial Regulations
KYC Documents 5 years Regulatory Compliance
Betting History 3 years Dispute Resolution
Login Logs & IP 1 Year Security Monitoring
Support Contact 2 Years Service Quality Assurance
Marketing Preferences Until opt-out Communication Management

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

10. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team:

  • Email: support@ashabet.ws
  • Live Chat: Click the chat button at the bottom right of the website
  • Response Time: Typically within 24–48 hours

We take all privacy-related requests seriously and aim to resolve them as quickly as possible.

Please note: This Privacy Policy may be updated from time to time. For significant changes, we will notify you directly. The latest version will always be available on this page.

Privacy Policy FAQs

Answers to the most frequently asked questions about Ashabet's Privacy Policy

No, Ashabet never sells your personal data. We only share limited information with necessary third parties (such as payment processors) to operate our services, and they are not permitted to use it for any other purpose.

Partially, yes. You can request deletion of your data and we will do so to the extent possible. However, financial transaction records and KYC documents must be retained for a set period due to legal obligations. Please contact support@ashabet.ws for more information.

We collect approximate location data via IP address, which is used for security and fraud prevention purposes. GPS and real-time location tracking are not used. For app users, location access permission is entirely optional.

You can opt out by clicking the "Unsubscribe" link at the bottom of any promotional email. Alternatively, contact our support team and we will remove you from the marketing list within 24 hours. Please note that essential account-related communications cannot be disabled.

Ashabet's servers are located in data centers operated to international standards. Regardless of where your data is stored, the same level of protection under this Privacy Policy applies. Appropriate safeguards are in place for any transfers of data to third countries.

Enjoy Safe Betting at Ashabet

Join Ashabet today for the best betting experience — with your privacy fully protected. Registration is completely free.

বাংলা